FAQ

New to ant keeping?

Check out our YouTube videos on our channel, where we have uploaded basic ant keeping tutorials!

Where can I find species specific care guides?

.

How fast is shipping? When will my package arrive?

We use Royal Mail's "next day by 1pm guaranteed service". As the name might suggest, the package will be with you the next business day before 1pm.

What insurance policies do you have?

Our policies page is an in-depth article on our policies for live arrival and fertility gaurantee. Please familiarise yourself with the terms of our policies before ordering.